This is usually a one year programme (but can be longer) for administrators who already have a level of experience in an administrative environment, and who are looking to develop their skills & knowledge. There are many options within the programme, so that the training can be tailored to suit your individual needs, but the apprenticeship would typically include things like:

• Planning & organising your work.
• Verbal & written communication skills.
• Problem solving.
• The importance of diversity, confidentiality and minimising waste at work.
• Managing quality and continuous improvement.

Plus many other options such as skills in customer service, running a team, information management, designing documents, depending on the needs of your business and your apprentice.

The apprenticeship will include achievement of:

• Level 3 Business Administrator Standard.
• Level 2 Functional Skills in English / Maths  (although exemptions may apply).

To be eligible, the apprentice must:

• Be working in a suitable environment with appropriate opportunities to develop their administration skills.
• Be employed with at least a one year contract.
• Be working at least 30 hours per week.
• Be aged 16 or over.

Read more about Level 3 Business Administrator Apprenticeship on instituteforapprenticeships.org, or for more details contact Gold Standard.